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7.1 Please choose carefully. We do not normally give refunds if you change your mind or
make the wrong decision.

Privacy Policy

Effective Date: 20 May, 2025

Super Safety Mum ABN 12562107317 ("we," "us," or "our") is committed to protecting the
privacy and security of your personal information. This Privacy Policy outlines how we
collect, use, disclose, and protect your personal information in accordance with the Privacy
Act 1988 (Cth) and the Australian Privacy Principles.

1. Collection of Personal Information

We collect personal information from customers and potential customers for the purposes of
providing services, information, and marketing. The types of personal information we collect
may include:

  • Names

  • Addresses

  • Email addresses

  • Phone numbers

This personal information is obtained through various channels, including:

  • Emails

  • Website forms

  • Customer's website and social media accounts

  • Other publicly available sources

  • Cookies

  • Third parties

2. Purpose of collection

The purpose for which we collect personal information is to provide you with the best service
experience possible on the website.

We customarily disclose personal information only to our service providers who assist us in
operating the website. Your personal information may also be exposed from time to time to
maintenance and support personnel acting in the normal course of their duties.

By using our Website, you consent to the receipt of direct marketing material. We will only
use your personal information for this purpose if we have collected such information direct
from you, and if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive personal information in direct marketing activity. Our direct
marketing material will include a simple means by which you can request not to receive
further communications of this nature.

3. Disclosure of Personal Information

We will only disclose your personal information to third parties under the following
circumstances:

  • With your explicit consent

  • Where required or authorised by law

5. Cookies

Our website uses cookies to enhance the user experience. Cookies are small pieces of data
stored on your device that help us improve our website's functionality and tailor our services
to your needs. You can modify your browser settings to manage cookie preferences.

6. Security

We take reasonable measures to protect your personal information from unauthorised
access, disclosure, alteration, and destruction. However, no method of transmission over the
internet or electronic storage is completely secure, and we cannot guarantee absolute
security.

When your Personal Information is no longer needed for the purpose for which it was
obtained, we will take reasonable steps to destroy or permanently de-identify your Personal

Liability limited by a scheme approved under Professional Standards Legislation. 
Information. However, most of the Personal Information is or will be stored in client files
which will be kept by us for a minimum of 7 years.

7. Access and Correction

Australian Privacy Principle 12 permits you to obtain access to the personal information we
hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to
correct inaccurate personal information subject to certain exceptions. If you would like to
obtain such access, please contact us as set out below.

8. Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your
personal information, please contact us as set out below. All complaints will be considered
by our privacy officer and we may seek further information from you to clarify your concerns.
If we agree that your complaint is well founded, we will, in consultation with you, take
appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you
may refer the matter to the Office of the Australian Information Commissioner.

9. Overseas Transfer

Your personal information may be transferred overseas or stored overseas for a variety of
reasons. It is not possible to identify each and every country to which your personal
information may be sent. If your personal information is sent to a recipient in a country with
data protection laws which are at least substantially similar to the Australian Privacy
Principles, and where there are mechanisms available to you to enforce protection of your
personal information under that overseas law, we will not be liable for a breach of the
Australian Privacy Principles if your personal information is mishandled in that jurisdiction. If
your personal information is transferred to a jurisdiction which does not have data protection
laws as comprehensive as Australia's, we will take reasonable steps to secure a contractual
commitment from the recipient to handle your information in accordance with the Australian
Privacy Principles.

10. GDPR

In some circumstances, the European Union General Data Protection Regulation (GDPR)
provides additional protection to individuals located in Europe. Where this is the case, there
may be additional rights and remedies available to you under the GDPR if your personal
information is handled in a manner inconsistent with that law.

11. Updates to this Privacy Policy

​We may update this Privacy Policy to reflect changes in our practices or legal requirements.
We will notify you of any significant changes by posting the updated Privacy Policy on our
website.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:
Super Safety Mum

Email: Supersafetymum@gmail.com
Updated: 20 May 2025

Liability limited by a scheme approved under Professional Standards Legislation.

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